⚠️ Beware of scammers posing as us. We only email from addresses ending in @visasolutions.com.au. Unsure? Call 1800 828 008 from Australia or +61 (08) 9328 2664 from overseas
⚠️ Beware of scammers posing as us. We only email from addresses ending in @visasolutions.com.au. Unsure? Call 1800 828 008 from Australia or +61 (08) 9328 2664 from overseas
Visa Solutions Australia
We know that scammers are pretending to be Visa Solutions Australia and our Managing Director, Dan Engles.
They’re contacting people through WhatsApp and fake job advertisements, and some are using our name, our registration number and our office address so they look genuine. Please read this page before you reply to any message, job offer or payment request that claims to come from us.
⚠️ Beware of scammers posing as us. We only email from addresses ending in @visasolutions.com.au. Unsure? Call 1800 828 008 from Australia or +61 (08) 9328 2664 from overseas
These are the scams we’ve seen so far. If you’re contacted in any of these ways, stop and call us before you do anything else.
01
Scammers are messaging people on WhatsApp and claiming to be from Visa Solutions Australia or one of our migration agents. They may offer help with a visa, a job or sponsorship, then ask for money, copies of your passport or other personal documents.
02
Fake job ads are promising work in Australia, often with visa sponsorship included. They usually ask you to pay a fee up front for “processing”, a “visa package” or a guaranteed job.
03
Some fake ads use our Managing Director’s name, our Migration Agent Registration Number (MARN), our office address, and Australian Government and OMARA logos so they look official. A real registration number or address on an ad does not prove that it’s from us.
Visa Solutions Australia issues a formal invoice for our services. To protect yourself, follow these three steps every time.
1. Wait for our invoice. Don’t pay because of a WhatsApp message, text message or job ad.
2. Call us to confirm our bank details before every payment. Use the numbers on this page, not a phone number or email address given in the message or on the invoice you received.
3. If you’re asked to pay into a different or “new” account, stop. Call us before you send any money.
Be careful if someone claiming to be from Visa Solutions Australia:
Call us on the numbers below. We’re happy to confirm whether a message, job ad or invoice is genuine.
Our emails always end in @visasolutions.com.au. Watch for small changes in spelling, extra words or different endings.
You can search for any registered migration agent on the OMARA register at mara.gov.au. Scammers copy real registration numbers, so always contact us directly as well.
Unit 5, 262 Oxford Street
Leederville WA 6007
+61 8 9328 2664
Level 1, 5 George Street
North Strathfield NSW 2137
+61 2 8318 4777
Level 8, 276 Flinders Street
Melbourne VIC 3000
+61 3 8595 9133
1
Stop all contact. Don’t send money, passport copies or personal documents.
2
Contact us on 1800 828 008 so we can confirm whether the contact was genuine.
3
If you’ve already paid, contact your bank or payment provider straight away.
4
Report the scam to Scamwatch at scamwatch.gov.au. If you’ve lost money online, you can also report it to ReportCyber at cyber.gov.au.
5
If you’ve shared identity documents, contact IDCARE, Australia’s national identity and cyber support service, at idcare.org.
6
Report and block the WhatsApp account, or report the fake ad to the platform where you saw it.
